Client Agreement & Confidentiality

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When you book an online coaching session or call with Marie Spivey you agree to the following:

1. The Relationship between Client and Coach:

1.1 As the Client’s Life Coach, Marie Spivey, doing business as Reclaim Life Coaching, (Hereby referred to as Coach) will partner with the 

Client on a journey of discovery, self-exploration, accountability 

and follow through. The Coach’s job is to help discover, create a non-judgemental space and reach certain goals in the Client’s life. The Coach will help 

the Client discover within Themselves the beliefs or issues that are 

blocking the Client from moving Forward in achieving these set 

goals. 

2. Term of Service

2.1 Achieving the results desired and expected by the Client and 

Coach normally takes time. In order for the coaching to be most 

effective and to allow time for changes and Results to occur in the 

client’s life, the client acknowledges that lasting results can take up to 3 months. 

2.2. Either party may terminate the coaching relationship at any time 

after agreeing to have a final session before concluding the 

relationship and settling financially Any outstanding fees. 

3. Cancellation of Appointments

3.1 The Client is responsible for the full cost of the booked session fee if the Client 

cancels with less than 24 hours notice. Cancellation  MUST be given via

email. Cancellation emails received within the 24-hour time frame will be fully refunded.

4. Liability

4 1. Client agrees and understands that Reclaim Life Coaching and all of its 

employees are not medical or psychological professionals. They 

are not a substitute for psychotherapy or medical practice. 

4.2 If a situation arises where medical or psychological intervention is 

needed, Reclaim Life Coaching is ethically and legally bound to refer 

the Client to a mental health or medical professional. 

5. Client Confidentiality

5.1 The Client’s identity, relationship, and content of the sessions 

are strictly confidential except in a situation where such 

confidentiality would violate the law such as harm to self or 

others, child or elder abuse.